If your ticket is for 1 to 5 points only click here
Ask your question, we're here to help
Frequently asked questions
Neolegal's lawyers are all members in good standing of the bar association of quebec. They are chosen on their ability to provide the best advice quickly and easily. Neolegal employs its own lawyers internally and does not use outside counsel.
Once you have made the payment, you will receive your credentials by e-mail to access your virtual legal portal. The virtual legal portal allows you to communicate with your lawyer and to transmit or receive information and documents useful to your file. A customer service agent will be at your disposal to answer your questions throughout the process with Neolegal.
Neolegal is committed to providing you with fast and efficient quality service. But, if you realize after your purchase that this product does not suit you, you will be fully refunded or we will offer a more suitable product. This guarantee does not include services already rendered by our lawyers.
As a customer with neolegal, all information and communications with neolegal are covered by attorney–client privilege. It is the obligation of a professional not to share the confidential information entrusted to him by a client.
If you have just received a ticket, you have 30 days to challenge it. Remember that a payment equals a plea of guilt and has the consequences associated with the offense in question. You may decide to challenge the ticket yourself by checking off the culprit and asking for disclosure of the evidence. Increase your chances of success through a lawyer who can take care of your case for you.
It is better to contest within 30 days of the ticket being served. But it is sometimes possible to challenge it after this date. You can always call the prosecution's municipal court registry in your file to ask them the status of your file and if a default judgment has been rendered against you.
If you decide to ignore your ticket or fail to respond after 30 days, the court will assume that you plead not guilty. A judge will make a judgment on your file and you will be informed by mail of the decision made by him. Note that in this case, you will not be notified of the hearing date of your file and you will not have the opportunity to defend your case.
If you do not pay your tickets, the court will notify the SAAQ (Quebec auto insurance company) and it will suspend your driver's license or the right to obtain one until your debt is paid. The saaq also has the power to suspend the registration of your vehicle. This means you can not drive, sell, or let someone else drive your vehicle. Be careful, driving during a suspension period could lead to serious consequences such as the seizure of your vehicle, the imposition of a fine of up to $ 2,000, etc. For more details, visit the website of the SAAQ.
No, you can always challenge your ticket and prepare your file for the court yourself. To increase your chances of success, it is best to go through a lawyer specializing in criminal law. This person can challenge the ticket for you, analyze the prosecution evidence and contact the public prosecutor directly to negotiate a reduction or removal of the demerit points associated with your offense. He can also represent you during a trial.
Talk to one of our customer service representatives
+1 (855) 996-9695
We are available from Monday to Friday from 9:00 am to 5:00 pm
The entire Neolegal team is located in Quebec.
Talk to a lawyer immediately
Not sure what steps you need to take, or do you need immediate assistance?