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Frequently asked questions
Neolegal's lawyers are all members in good standing of the bar association of quebec. they are chosen on their ability to provide the best advice quickly and easily. Neolegal employs its own lawyers internally and does not use outside counsel.
Once you have made the payment, you will receive your credentials by e-mail to access your virtual legal portal. The virtual legal portal allows you to communicate with your lawyer and to transmit or receive information and documents useful to your file. A customer service agent will be at your disposal to answer your questions throughout the process with Neolegal.
Neolegal is committed to providing you with fast and efficient quality service. but, if you realize after your purchase that this product does not suit you, you will be fully refunded or we will offer a more suitable product. this guarantee does not include services already rendered by our lawyers.
As a customer with neolegal, all information and communications with neolegal are covered by attorney–client privilege. It is the obligation of a professional not to share the confidential information entrusted to him by a client.
Consulting a lawyer can help you know your rights in a specific situation, advise you on which legal process is best suited to your case, and understand the application of the laws in force in Quebec and Canada. If you need regular legal advice, visit our lawyer subscription package.
- If you are going through a legal situation that will take several weeks or months to settle. - If you have just moved to Quebec and you are not yet familiar with the laws and legal procedures of the province and need a legal professional to guide you. - Having a lawyer at your disposal at any time will allow you to solve an unforeseen problem as soon as it arises (traffic offense, litigation, loss of employment ...)
Unless you ask for a change of lawyer, Neolegal will do its best to match you with the same lawyer for all your consultations.
You can cancel the monthly subscription at any time on 30-day notice. Please note that when you start the service in a given month, the cancellation will be effective for the following month.
Here are some tips to get the most out of your consultation with your lawyer: - Have a goal in mind: to have accurate legal advice for your situation and a service that meets your expectations, it is better to determine in advance the reason for your consultation: do you want to sue someone, legal advice before buying real estate or other property, or inform you about the remedies available to you in a specific case? Whatever the reason for your call, having a goal in mind will help you get a more complete answer to your legal question. - Prepare your questions: it is advisable to prepare a list of questions to make sure you do not forget to discuss an important point during your consultation. - Gather all relevant documents: before deciding on your case, a lawyer may need to know important information related to your case. It will allow him to have a complete vision of the facts and thus give you a more precise advice. It is also important not to hide information from your lawyer (even those that you think compromising), know that your lawyer is not there to judge you and that all your exchanges are protected by attorney-client privilege.
Usually your lawyer will ask you to tell him your situation or what are your expectations of this consultation. This will allow him to identify your needs in order to answer them more precisely. It may also be that he / she asks you several questions that may seem like minor details, but that will help you to better determine the legal remedies available to you, or if you have exceeded a limitation period, or also the limit of compensation that you can ask to an opposing party if this is the reason for your consultation. In any case, your Neolegal lawyer will try to give you a complete answer supported by the right articles of law specific to your situation.
You can consult a lawyer in several different cases. most people think of talking to a lawyer only when they have received a Demand Letter or are already being sued. But in general, it is advisable to consult a legal professional before making an important decision such as buying a property, signing a contract, or if you plan to sue a person or entity in court. if you want to consult a lawyer for professional reasons, do not hesitate to visit our corporate packages.
69% of Quebecers believe that they would not have the financial means to defend themselves in court according to a survey conducted by the Ministry of Justice of Quebec in 2016. The same study shows that 87.4% of people think that it is the lawyers' fees that are damming. With an average consultation between $ 150 and $ 200 per hour, sometimes even $ 500, we understand them! It is in this spirit that neolegal was born to facilitate access to legal services for anyone in need. Our team takes care of the legal elements and advises our clients in a simple, fast and economical way. Our rates remain affordable and fixed, regardless of the complexity of the file.
Talk to one of our customer service representatives
+1 (855) 996-9695
We are available from Monday to Friday from 9:00 am to 5:00 pm
The entire Neolegal team is located in Quebec.
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