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Frequently asked questions
Neolegal's lawyers are all members in good standing of the bar association of Quebec. They are chosen on their ability to provide the best advice quickly and easily. Neolegal employs its own lawyers internally and does not use outside counsel.
Once you have made the payment, you will receive your credentials by e-mail to access your virtual legal portal. The virtual legal portal allows you to communicate with your lawyer and to transmit or receive information and documents useful to your file. A customer service agent will be at your disposal to answer your questions throughout the process with Neolegal.
Neolegal is committed to providing you with fast and efficient quality service. Nevertheless, if you realize after your purchase that this product does not suit you, you will be fully refunded or we will offer a more suitable product. This guarantee does not include services already rendered by our lawyers.
As a customer with Neolegal, all information and communications with Neolegal are covered by attorney–client privilege. It is the obligation of a professional to not share the confidential information entrusted to him or her by a client.
Consulting a lawyer can help you know your rights in a specific situation, advise you on which legal process is best suited to your case, and understand the application of the laws in force in Quebec and Canada. If you need regular legal advice, visit our lawyer subscription package.
Usually your lawyer will ask you to tell them your situation or your expectations for this consultation. This will allow them to identify your needs and to answer precisely. It may also be that he or she asks you several questions that may seem like minor details, but that will help better determine the legal remedies available to you. As well, if you have exceeded a limitation period, or the limit of compensation that you can ask to an opposing party, if this is the reason for your consultation. In any case, your Neolegal lawyer will try to give you a complete answer supported by the right articles of law specific to your situation.
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+1 (855) 996-9695
We are available from Monday to Friday from 9:00 am to 5:00 pm
The entire Neolegal team is located in Quebec.
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