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Frequently asked questions
Neolegal's lawyers are all members in good standing of the Quebec Bar. They are chosen on their ability to provide the best advice quickly and easily.
Once you have made the payment, you will receive your credentials by e-mail to access your virtual legal portal. The virtual legal portal allows you to communicate with your lawyer and to transmit or receive information and documents useful to your file. A customer service agent will be at your disposal to answer your questions throughout the process with Neolegal.
Neolegal is committed to providing you with fast and efficient quality service. Nevertheless, if you realize after your purchase that this product does not suit you, you will be fully refunded or we will offer a more suitable product. This guarantee does not include services already rendered by our lawyers.
As a customer with Neolegal, all information and communications with Neolegal are covered by attorney–client privilege. It is the obligation of a professional not to share the confidential information entrusted to him by a client.
Consulting a lawyer can help you know your rights in a specific situation, advise you on which legal process is best suited to your case, and understand the application of the laws in force in Quebec and Canada. If you need regular legal advice, visit our lawyer subscription package.
Here are some tips to get the most out of your consultation with your lawyer:
- Have a goal in mind:
To have accurate legal advice for your situation and a service that meets your expectations, it is better to determine in advance the reason for your consultation. Do you want to sue someone? Do you need legal advice before buying real estate or other property? Are you looking for different solutions to a specific problem? Whatever the reason for your call, having a goal in mind will help you get a more comprehensive answer to your legal questions.
- Prepare your questions:
It is advisable to prepare a list of questions to ensure you do not forget to discuss an important point during your consultation.
- Gather all relevant documents:
Before deciding on your case, a lawyer may need to know important information related to your situation. It will allow them to have a complete vision of the facts and thus give you a more precise answer. It is also important to not hide information from your lawyer, even if you believe it is compromising. Know that your lawyer is not there to judge you and that all your exchanges are protected by attorney-client privilege.
Usually your lawyer will ask you to tell him your situation or what are your expectations of this consultation. This will allow him to identify your needs in order to answer them more precisely. It may also be that he / she asks you several questions that may seem like minor details, but that will help you to better determine the legal remedies available to you, or if you have exceeded a limitation period, or also the limit of compensation that you can ask to an opposing party if this is the reason for your consultation. In any case, your Neolegal lawyer will try to give you a complete answer supported by the right articles of law specific to your situation.
You can consult a lawyer in several different cases. Most people think of talking to a lawyer only when they have received a demand letter or are already being sued. In general, it is advisable to consult a legal professional before making an important decision such as buying a property, signing a contract, or if you plan to sue a person or entity in court. If you want to consult a lawyer for professional reasons, do not hesitate to visit our corporate packages.
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+1 (855) 996-9695
We are available from Monday to Friday from 9:00 am to 5:00 pm
The entire Neolegal team is located in Quebec.
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