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Frequently asked questions
Neolegal's lawyers are all members in good standing of the Quebec Bar. They are chosen on their ability to provide the best advice quickly and easily.
Once you have made the payment, you will receive your credentials by e-mail to access your virtual legal portal. The virtual legal portal allows you to communicate with your lawyer and to transmit or receive information and documents useful to your file. A customer service agent will be at your disposal to answer your questions throughout the process with Neolegal.
Neolegal is committed to providing you with fast and efficient quality service. Nevertheless, if you realize after your purchase that this product does not suit you, you will be fully refunded or we will offer a more suitable product. This guarantee does not include services already rendered by our lawyers.
As a customer with Neolegal, all information and communications with Neolegal are covered by attorney–client privilege. It is the obligation of a professional to not share the confidential information entrusted to him or her by a client.
How can we ensure that the opposing party respects the terms of the agreement reached during the negotiation?
Sometimes an opposing party accepts the terms of an agreement reached during negotiation, but decides to not follow through. To ensure that the decision made during the negotiation is respected by all parties involved, you can ask your lawyer to write an acquittance.
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The entire Neolegal team is located in Quebec.
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