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Frequently asked questions
Neolegal's lawyers are all members in good standing of the Quebec Bar. They are chosen on their ability to provide the best advice quickly and easily.
Once you have made the payment, you will receive your credentials by e-mail to access your virtual legal portal. The virtual legal portal allows you to communicate with your lawyer and to transmit or receive information and documents useful to your file. A customer service agent will be at your disposal to answer your questions throughout the process with Neolegal.
Neolegal is committed to providing you with fast and efficient quality service. But, if you realize after your purchase that this product does not suit you, you will be fully refunded or we will offer a more suitable product. This guarantee does not include services already rendered by our lawyers.
As a customer with neolegal, all information and communications with neolegal are covered by attorney–client privilege. It is the obligation of a professional not to share the confidential information entrusted to him by a client.
There are several things to consider, including clauses on your agreement. However, if you have shown the property to the potential buyer and your client decides to close the sale without you, he still owes you your commission.
If your client receives an offer that meets all the conditions he required, within the time prescribed in your agreement, and still refuses to sell, he still owes you your commission. If the seller receives several promises to purchase but do not contain for example the asking price, it will depend on the clauses on your contract. To be sure, we advise you to have your document reviewed by a lawyer.
Talk to one of our customer service representatives
+1 (855) 996-9695
We are available from Monday to Friday from 9:00 am to 5:00 pm
The entire Neolegal team is located in Quebec.
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